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Orders

My order arrived damaged or never arrived

That's not fun! Send us a note at [email protected] with "damaged" or "lost order" in the subject line, and attach some pics if there has been damage (so we can claim it on insurance). Any other relevant info to help us solve where the lost order i

What's your return policy?

We don't accept returns.

When will my order arrive?

We aim to dispatch orders within 5 business days from the time you order. From there it may take up to 5-7 business days for the goods to arrive at your destination. We use Couriers Please, Aramex or Aus Post to help us out with deliveries. If your o

How much does shipping cost?

Orders over $99 will have free shipping, except for WA, NT, and TAS. Orders from those states receive free shipping over $150. Orders under $99/$150 will be determined at checkout by shipping zone.

Where do you ship?

We ship anywhere in Australia at this time.

Do you offer Afterpay?

Yes, we do. You'll be able to check out with Afterpay on one-time orders only, not for subscriptions.

How do I track my order or get an estimated delivery date?

Once your order is shipped, we will provide you with a tracking link to follow its journey. Estimated delivery dates can vary and are typically communicated by our partners. We aim to ship orders within 1 to 3 business days from the day of the order.

What is your return policy for drinks that a customer dislikes?

Thank you for reaching out. Sorry to hear that the drink wasn't for you. No drink (or product) is perfect and that's why there are so many in the market. Our drinks are unique in flavour and, for some, it may take a bit of time for the palate to get